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Our Promise

Dennis Horton & Son Ltd was founded by Dennis and Mary Horton at Washingborough, Lincoln in 1954.

Now into its third generation, having been managed by Steve, son of Dennis and Mary, the reins have been passed to Oliver, (the elder son of Steve and Sue). It remains an independent family-owned garage business and is one of the longest serving Skoda dealerships in the UK, having held the franchise since 1990. While the company has experienced many changes over the years, customer care has always been the key to its continued success with the brand and Horton Skoda has already been a recipient of the brand's prestigious 'Best Dealer' award.

In 2010, the opportunity arose to expand the family firm's remit and a SEAT franchise was obtained and now operates in Lincoln, located perfectly at South Hykeham to satisfy the broadest demands of local SEAT customers both previous and new. The dealership's entire team has been comprehensively trained and understands the strength of its family origins. As a result, no matter which member of our team you speak with, their friendly, honest and helpful advice, whether you are buying a new car or a new tail-lamp bulb, will shine through.

Our Lincoln SEAT dealership was constructed in 2010 and follows the most up-to-date SEAT style. Viewed from the outside, it is not dissimilar to the majority of other well-designed and modern motor dealerships. However, once you enter the premises, the differences become abundantly clear.

We know from past experience and you can call it an attitude or a spirit but, whatever you decide, it is the same qualities that have made Horton Skoda one of the leading dealers in the UK for that brand. While SEAT customers are quite different to other specialist brands, Horton has always maintained its high standards regardless. In fact, every single element of our garage business has been focused on placing our customers' needs first.

In an era of dealerships being annexed by large national and international organisations, the family-owned outlet has teetered on the brink of becoming an endangered species. Well, you can rest assured, there are no such pressing issues at Horton SEAT and we remain immensely proud of our local standing. Our company Mission Statement is: 'To Provide the Very Best Customer Service in a Friendly and Efficient Manner'.


When you visit our South Hykeham dealership, we believe that you will discover the difference for yourself.

 

 

As a main Dealership here at Horton SEAT we have a simple but unique promise to all of our customers.

All orders will be checked against the REG or chassis number you  must provide us with to insure the right part is dispatched every time.

This is done by a human to ensure that every possible detail is checked and the parts you ordered will fit as the manufacturer intended them too.

Should we find that the parts you have ordered will not fit the reg or chassis number you provide us with, we will contact you either by email or telephone to correct the problem.

 

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